Cookie Policy

1. What cookies are

Cookies are small text files that a website stores in your browser when you visit it. They help remember your actions and preferences (for example, your account login, chosen language, or the state of a search form) so that you do not have to enter them again on subsequent visits.

In addition to classic cookies, we may use similar technologies — the browser’s local storage (localStorage), pixel tags, and anonymous session identifiers. For convenience, all of these are referred to in this Policy by the general term “cookies”.

2. Which cookies we use

We divide cookies into four categories by purpose. Essential cookies always operate, while the rest can be enabled or disabled in the consent banner.

3. Why we use cookies

Cookies help the service work correctly and conveniently. In particular, we use them to:

• Maintain your session. Remember that you are logged in and securely keep you in your account across pages.
• Store settings. Remember the language, recent queries, and report display parameters.
• Ensure security. Detect suspicious activity, protect forms, and prevent abuse.
• Improve the service. Analyse anonymised visit statistics to make the website clearer and faster.

4. Third-party cookies

Some cookies are set by external services we use for analytics, payments, and support. Such data is processed in accordance with the policies of the respective providers, over which we have no direct control:

• Analytics services. Collect anonymised visit statistics to assess the quality of the website.
• Payment providers. Use cookies for the secure processing of payments and fraud prevention.
• Chat and support. Store the context of your request so that you do not have to repeat it every time.

For more details on which personal data is processed and how it is protected, see the Privacy Policy.

5. Consent and the cookie banner

On your first visit you see a cookie banner where you can accept all categories, reject the optional ones, or open the settings and enable the groups you need individually. Essential cookies are always set, because the website will not work without them.

6. How to manage cookies in your browser

In addition to the banner, you can control cookies directly in your browser settings: view them, delete files that are already stored, and block new ones. Instructions are usually located in the “Privacy” or “Security” section:

7. Cookie retention periods

Depending on their purpose, cookies are stored for different amounts of time. By duration, they are divided into two types:

• Session cookies. Stored only until you close the tab or browser and automatically deleted after the session ends.
• Persistent cookies. Remain on the device for a set period (usually from a few days to 12 months) or until you delete them.

8. Changes to the Policy

We may update this Policy by publishing a new version on this page with the date of the update indicated. If the changes materially affect the use of cookies, we will show the consent banner again. Continued use of the Service after the changes take effect means your agreement with the updated version.

9. Contacts

If you have any questions about the use of cookies or the processing of your data, please contact the support team via the contacts page. We reply during business hours and make every effort to resolve each request as quickly as possible.